Subscription Terms

Save 10% when you subscribe to our Elderberry Syrup.


With Subscribe and Save you will receive exclusive discounts and benefits. Simply click the Subscribe and Save when placing your order and choose whether you would like our Elderberry Syrup delivered monthly or every 2 weeks, then check out as normal.


Please note: There is a minimum commitment of two billing cycles on setting up your subscription. Thereafter you can cancel at any time.



This below sets out the terms and conditions of our Elderberry Syrup subscription service to which you agree by making a purchase through our Subscribe and Save button on Please familiarise yourself with these terms before subscribing to our product. You should understand that by subscribing to our Elderberry Syrup Subscribe and Save, you agree to be bound by these terms and conditions.



Our Elderberry Syrup Subscribe and Save is offered with 10% off based on a minimum of two billing cycles. This subscription cannot be terminated early for any reason (before two billing cycles have been completed). If you are unsure as to whether or not our product will suit you, we recommend selecting our one-time purchase option or reviewing our benefits section as well as customer reviews.

Please also be sure to check the bottle quantity when choosing our Elderberry Subscribe and Save options as this is the quantity you will be charged during each billing cycle.

Once you have passed two billing cycles your subscription will continue processing on a monthly or 2 week basis until you choose to terminate it. You can do this yourself by logging into your orders and cancelling the Elderberry Subscribe & Save order. You will also be sent an email confirmation to confirm your cancellation. If, for any reason, you do not receive a cancellation confirmation email, please reach out to us via our Contact Us page and selecting “subscriptions” in the email subject.

In the spirit of transparency, signing up onto our Elderberry Syrup Subscribe & Save allows us to understand how much stock we need to produce and forecast how much revenue we have to come. This is essential to any small business trying to grow. For this we reward you with 10% off and ensure the minimum orders quantity is as low as possible.

Our ingredients are clearly listed on the product page. It is your responsibility to ensure you're not allergic or intolerant to any of these ingredients. We can not be held responsible for allergies to any of these ingredients.


By placing a subscription order through our site, you confirm that:

1.1 you are legally capable of entering into binding contracts; and

1.2 you are at least 18 years old;


2.1 After completing your first Elderberry Subscribe and Save order, you will receive an order confirmation from us via email acknowledging that we have received your first payment (like any other purchase). Thereafter your payment card will be automatically debited on the same date each month or week (depending on the service you have chosen) until you choose to terminate your subscription.

2.2 The subscription plan to our Elderberry Syrup Subscribe and Save consists of an initial charge, followed by one month or two week recurring period charges as agreed to by you. By entering into this Agreement, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation.

2.3 By subscribing to our Elderberry Syrup Subscribe and Save, you are agreeing to pay monthly or weekly periodic subscriptions for an indefinite time until cancelled by you. After the minimum two billing cycles, you can cancel your subscription at any time. You will not be charged a cancellation fee. You can re-subscribe at any time following your cancellation, but we reserve the right not to permit re-subscription where we have previously elected to terminate a subscription by you.

2.4 Account Cancellations. If you wish to cancel your monthly subscription with us, you must cancel after two billing cycles have been delivered and 7 days before your next payment is due to be collected, in order to avoid receiving the following months’ or weeks' order.

2.5 On very exceptional occasions (such as a proven medical condition) we might agree to permit early termination of your contract (ie: before two billing cycles have been made). If we do so there will be a balance payment due of £10 to cover the balance of your discounted first bottle, administration charges to cover early termination and supplemented delivery cost.

2.6 We reserve the right at our absolute discretion not to renew your subscription at any time without giving any reasons for our decision.


3.1 Your order will be fulfilled by the dispatch date set out at time of order, unless there are exceptional circumstances. Baya Naturals™ will aim to notify you in reasonable time if there will be a delay in dispatch. Baya Naturals™ cannot accept responsibility for any delays in delivery that are beyond our control.

3.2 Deliveries are made to the address provided during your initial Elderberry Subscribe and Save purchase, unless written notification to change this delivery address is provided by you. Baya Naturals™ cannot accept responsibility for deliveries that do not reach the customer due to an incorrect delivery address being provided.



4.1 The Products will be at your risk from the time of delivery.

4.2 Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.


5.1 You will be charged shipping every month. We do not profit on delivery fees, these are charged by our couriers and passed on to you. We don't hide delivery charges in product costs since we believe in fair and transparent pricing. In addition, we have also supplemented and absorbed a percentage of all delivery costs to keep the cost to you as low as possible.

5.3 Product prices and delivery charges are liable to change at any time.

5.4 Payments for all Services are processed via Stripe. We accept all major debit and credit cards.


6.1 Since our Elderberry Syrup is a food supplement we can not accept returns.

6.2 We ship out our Elderberry Syrup in glass bottles. These are well protected by bubble wrapping and void fill. On very rare occasions we do still see damage in transit and look to rectify these instances of breakage right away. So that we can swiftly ship a replacement bottle, please use our contact us page and select the correct subject. You will also need to provide the following;

  • a picture of the damaged bottle
  • a picture of the front of the shipping box clearly displaying your address label (this is important so that we can raise a courier claim)
  • your order number

Where bottles are significantly damaged, please don't pick through broken glass to take pictures. Simply explain the problem to the team who will advise next steps.


We warrant to you that our Baya Naturals Elderberry Syrup will, on delivery, conform with its description, be of satisfactory quality, and be reasonably fit for all the purposes for which products of that kind are commonly supplied.


8.1 Subject to clause 8.2, if we fail to comply with these terms and conditions we shall only be liable to you for the purchase price of the Baya Naturals Elderberry Syrup.

8.2 Nothing in this agreement excludes or limits our liability for:

8.2.1 Death or personal injury caused by our negligence;

8.2.2 Fraud or fraudulent misrepresentation;

8.2.3 Any breach of the obligations implied by section 12 of the Sale of Goods Act 1979;

8.2.4 Defective products under the Consumer Protection Act 1987; or

8.2.5 Any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.


Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. This condition does not affect your statutory rights.


All notices given by you to us must be given via our contact us page at We may give notice to you at either the e-mail or postal address you provide to us when signing up to a Subscription, or in any of the ways specified in clause 10. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified e-mail address of the addressee.


11.1 The contract between you and us is binding on you and us and on our respective successors and assignees.

11.2 You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.

11.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.


12.1 We are the owner or the licensee of all intellectual property rights on our site, whether registered or unregistered, and in the material published on it. These works are protected by copyright laws and all such rights are reserved.

12.3 If you post comments on the Products or Services to any website, blog or social media network (Commentary) you must ensure that such Commentary represents your fairly-held opinions. By subscribing to the Services you irrevocably authorise us to quote from your Commentary on our site and in any advertising or social media outlets which we may create or contribute to.



13.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).

13.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

13.2.1 Strikes, lock-outs or other industrial action;

13.2.2 Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;

13.2.3 Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;

13.2.4 Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;

13.2.5 Impossibility of the use of public or private telecommunications networks; and

13.2.6 The acts, decrees, legislation, regulations or restrictions of any government.

13.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.


14.1 If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations.

14.2 A waiver by us of any default will not constitute a waiver of any subsequent default.

14.3 No waiver by us of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 10 above.


If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.



16.1 These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of any Contract.

16.2 We each acknowledge that, in entering into a Contract, neither of us relies on any representation or warranty (whether made innocently or negligently) that is not set out in these terms and conditions or the documents referred to in them.

16.3 Each of us agrees that our only liability in respect of those representations and warranties that are set out in this agreement (whether made innocently or negligently) will be for breach of contract.

16.4 Nothing in this clause limits or excludes any liability for fraud.



18.1 We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities.


Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales.